Grand Rapids 311 - "One Call to City Hall"
311 is an easy to remember number that connects you with a trained customer service representative eager to assist. 311 provides a fast, simple and convenient way to obtain information on City services. Contacting the City by phone, in-person, online or on your phone is easier than ever.
Click on our Frequently Asked Questions section for more 311 information.
311 Preguntas Frecuentes
311 Frequently Asked Questions
Make a report....
- Clogged catch basin
- Street Light Out
- Abandoned Vehicle
- Refuse or Recycle Miss
- Illegal Dumping
Obtain Information regarding...
- Setting up new refuse, recycling or water service
- Water Utility Agreement
- Monthly recycling pickup days
- Refuse pickup schedule
- Add funds to my PAYT refuse account
- Register to Vote
- Pay property tax bill
- City Electrical permit and Inspections
- Meter hooding
311 Walkup service available...
- Water Payment
- PAYT refuse account Payments
- Purchase yard bags
Grand Rapids Fire Dept. distributes 25,000th smoke alarm hitting a milestone for the program.
Read the news report for more information - news report link